Privacy Policy – Revo eSIM (GDPR + CCPA Compliant)

Last Updated: 28/11/2025

Revo eSIM (“Revo eSIM,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our eSIM services. We comply with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We operate under the jurisdiction of the State of New Mexico, USA.

1. Information We Collect

We may collect the following categories of personal information:

A. Personal Identifiers

Name
Email address
Phone number
Billing details (processed through third-party payment providers)

B. Device & Technical Data

IP address
Browser type
Device information
Operating system
Log data and diagnostic information

C. Usage Data

Pages visited
Click behavior
Traffic sources
Session duration

D. Commercial Information

Purchased plans
Transaction history
Activation details

We do not knowingly collect data from children under 13 (COPPA compliance).

2. How Your Information Is Used

We use your information to:

Process and deliver eSIM purchases
Provide activation instructions and customer support
Verify device compatibility (when applicable)
Improve website performance and service functionality
Prevent fraud and enhance security
Comply with legal obligations
Send service-related communications (non-marketing)

Marketing emails are only sent with your explicit consent (GDPR).

3. Legal Bases for Processing (GDPR)

We process personal data under the following bases:

Contractual necessity (eSIM purchase, activation)
Consent (marketing, cookies, optional features)
Legitimate interest (analytics, fraud prevention)
Legal obligation (tax, accounting)

4. Disclosure of Your Information

We may share your information with:

A. Service Providers

Payment processors
Mobile network operators (to activate your eSIM)
Cloud hosting and analytics providers
Customer support tools

These parties process data under strict contractual confidentiality.

B. Legal Compliance

We may disclose information:

To comply with legal obligations
To protect our rights, property, and users

We do not sell your personal information.

(As required by CCPA disclosure rules.)

5. International Data Transfers

Your data may be transferred to and stored in countries outside your own, including the USA.
We use:

Standard Contractual Clauses (SCCs) for EU transfers
Appropriate technical and organizational safeguards

6. Data Retention

We keep personal data only as long as necessary to provide our services and meet legal obligations.
Once no longer needed, data is securely deleted or anonymized.

7. Your Privacy Rights

Under GDPR (EU Users)

You have the right to:

Access your data
Correct inaccurate data
Erase your data (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

Under CCPA (California Users)

You have the right to:

Know what personal information we collect
Request deletion
Request access to your information
Opt-out of “selling” or “sharing” personal data (we do neither)
Non-discrimination for exercising privacy rights

You can exercise these rights by contacting us at: [your email]

8. Data Security

We use industry-standard security technologies, including:

HTTPS encryption
Secure servers
Access controls
Monitoring for vulnerabilities

No system is 100% secure, but we take all reasonable measures.

9. Contact Us

For questions or privacy requests:
Email: support@revoesim.com
Company: Revo eSIM
Jurisdiction: State of New Mexico, USA