Terms & Conditions – Revo eSIM (Legal / GDPR / CCPA)
Last Updated: 28/11/2025
These Terms & Conditions govern your use of the Revo eSIM website and services.
By accessing or using our website, you agree to abide by these terms.
Revo eSIM operates under the jurisdiction of the State of New Mexico, USA.
1. Use of the Website
You agree not to:
- Engage in fraudulent or harmful activities
- Attempt unauthorised access
- Misuse our site or services
We may restrict access for violations.
2. Purchases & Payments
- All payments must be made using valid payment methods.
- eSIMs are delivered digitally and may not be refundable once activated or used.
- Refunds (when applicable) follow consumer protection laws.
- Prices may change without notice.
3. eSIM Service Conditions
- Coverage and speeds depend on our network partners.
- It is your responsibility to verify your device supports eSIM.
- We are not responsible for data consumed, roaming charges, or device settings.
- Plans begin counting from activation or according to provider rules.
4. Limitation of Liability
Revo eSIM is not liable for:
- Device incompatibility issues
- Incorrect installation
- Network outages or interruptions from third-party carriers
- Loss of data, revenue, or indirect damages
Maximum liability is limited to the amount you paid for the service.
5. Intellectual Property
All content, trademarks, and materials on this website are the property of Revo eSIM.
6. Governing Law
These Terms are governed by the laws of the State of New Mexico, USA.
Any disputes will be handled in New Mexico courts.
Return & Refund Policy – Revo eSIM (GDPR + CCPA Compliant)
Last Updated: 28/11/2025
Jurisdiction: State of New Mexico, USA
Revo eSIM (“we”, “our”, “us”) provides digital eSIM services. Due to the nature of eSIMs as digital, non-tangible products, the following policy applies to all purchases. By purchasing an eSIM, you agree to this Return & Refund Policy.
1. Non-Refundable Products
- All eSIM plans, data packages, and digital activations are non-refundable once purchased or delivered.
- Once a QR code or activation link is sent, the transaction is considered final.
- This applies regardless of whether the eSIM is activated immediately or later.
2. Exceptions (Limited Refunds)
Refunds may be considered only in these cases:
- Technical Activation Failure: The eSIM cannot be activated due to an error on our side or from the network partner.
- Incorrect Product Delivered: The customer receives the wrong region, plan, or data package.
Requests for exceptions must be submitted within 48 hours of purchase.
3. Refund Conditions
To request a refund or credit:
- Contact Revo eSIM at [your email/contact link] within 48 hours of purchase.
- Include proof of purchase and a clear description of the issue.
- Provide technical information, screenshots, or device details if requested by our support team.
If approved, refunds will be processed via the original payment method within 5–10 business days.
4. No Refund for Device Compatibility Issues
- Customers are responsible for verifying that their device is compatible with eSIM technology before purchase.
- Revo eSIM is not liable for devices that cannot support eSIM.
5. Legal Compliance
- This policy is compliant with GDPR (EU users) and CCPA (California users).
- Users have the right to:
- Request deletion or access to personal data
- Withdraw consent for marketing communications
- Object to processing for non-essential purposes